1. Shipping Rates

We offer competitive shipping rates to get your collectibles to you safely and affordably:

United States Shipping:

  • Orders over $100: FREE Standard Shipping
  • Orders under $100: $4.99 flat rate
  • Express Shipping: Available at checkout

International Shipping:

  • Orders over $100: FREE International Shipping
  • Orders under $100: $12.99 flat rate
  • Expedited International: Available for select countries

2. Processing & Cut-Off Times

Order Processing:

  • Orders are processed Monday through Friday (excluding federal holidays)
  • Same-day processing for orders placed before 2:00 PM CST
  • Orders placed after cut-off are processed the next business day
  • During peak seasons, processing may take an additional 1-2 business days

3. Estimated Delivery Times

Domestic (United States):

  • Standard Shipping: 2-5 business days
  • Express Shipping: 1-3 business days
  • Priority Mail: 1-2 business days

International:

  • Standard International: 7-14 business days
  • Expedited International: 3-7 business days
  • Note: International delivery times vary by destination and customs processing

4. Shipping Carriers

We partner with trusted carriers to ensure safe delivery:

  • USPS (United States Postal Service)
  • UPS (United Parcel Service)
  • FedEx
  • DHL (select international destinations)
  • Aramex (Middle East and select regions)

5. Order Tracking

  • All orders include complimentary tracking
  • Tracking information sent via email once your order ships
  • Track your package directly through our website or carrier’s site
  • SMS tracking updates available upon request

6. International Shipping & Customs

Important for International Customers:

  • Customers are responsible for all customs duties, taxes, and import fees
  • Codexunbound is not responsible for customs delays
  • We provide accurate customs documentation
  • Some countries may require additional documentation

7. Shipping Protection

  • All orders are carefully packaged to prevent damage
  • High-value items include additional protective packaging
  • Optional shipping insurance available at checkout
  • Photos of packaging process available upon request

8. Lost or Damaged Packages

If your package is lost or damaged:

  1. Contact us within 7 days of expected delivery
  2. Provide order number and photos (if damaged)
  3. We’ll file a claim with the carrier
  4. Replacement or refund issued upon claim approval

9. Contact Us

For shipping inquiries:

Codexunbound
Address: 568 Duvall Ct, Sunnyvale, CA 94087, USA
Email: contact@codexunbound.shop
Phone: +1 (650) 262-1003