1. What is a Pre-Order?

A pre-order allows you to reserve highly anticipated products before their official release date. This includes upcoming trading card sets, exclusive collectibles, limited edition board games, and special releases. Pre-ordering guarantees you’ll receive the item as soon as it becomes available, especially for products with limited quantities.

2. Pre-Order Availability

  • Products available for pre-order are clearly marked on our website
  • Limited quantities may apply for exclusive items
  • Pre-orders are fulfilled on a first-come, first-served basis
  • Allocation limits may apply for high-demand products

3. Payment for Pre-Orders

Payment Terms:

  • Full payment required at time of pre-order (unless otherwise specified)
  • All major payment methods accepted
  • Payment authorization verified immediately
  • Pre-order confirmation sent via email
  • Special payment plans available for orders over $500

4. Release Dates & Shipping

Fulfillment Process:

  • Estimated release dates displayed on product pages
  • Pre-orders ship immediately upon product arrival
  • Priority processing for pre-order customers
  • Shipping notification sent with tracking information
  • Multiple pre-orders may be combined for shipping

Release Date Changes:

  • Manufacturer delays communicated immediately via email
  • Option to maintain or cancel pre-order if delayed
  • Updated timeline provided when available

5. Cancellations & Refunds

Flexible Cancellation Policy:

  • Cancel any time before shipment for full refund
  • No cancellation fees or penalties
  • Refund processed within 3-5 business days
  • Email confirmation of cancellation sent
  • Once shipped, standard return policy applies

6. Pre-Order Benefits

Exclusive Advantages:

  • Guaranteed allocation for limited products
  • Early access to new releases
  • Exclusive pre-order bonuses (when available)
  • Special pre-order pricing
  • Priority customer support

7. Changes to Pre-Order Details

Product Updates:

  • Price protection: If price decreases, you pay the lower price
  • Product specification changes communicated promptly
  • Right to cancel if significant changes occur
  • Alternative products offered when applicable

8. Allocation & Limits

Fair Distribution:

  • Purchase limits may apply to ensure fair distribution
  • Commercial resellers may have different terms
  • We reserve the right to cancel suspicious orders
  • VIP members may receive priority allocation

9. Pre-Order Guarantee

Our Commitment:

  • Authentic products only
  • Mint condition guaranteed
  • Secure packaging for all shipments
  • Full refund if we cannot fulfill your order

10. Shipping & Tracking

Delivery Information:

  • Pre-orders ship via: USPS, UPS, FedEx, or DHL
  • Signature required for high-value orders
  • Full tracking provided
  • Insurance included for orders over $100

11. International Pre-Orders

Global Shipping:

  • Available to most countries
  • Customs fees responsibility of customer
  • Extended delivery times may apply
  • Currency conversion at time of order

12. Contact Us

For pre-order inquiries:

Codexunbound Pre-Order Department
Address: 568 Duvall Ct, Sunnyvale, CA 94087, USA
Email: contact@codexunbound.shop
Phone: +1 (650) 262-1003
Hours: Monday-Friday, 9 AM – 6 PM CST